Privacy Policy

Posted November 11, 2025

Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that information.

2. Information We Collect

• Anonymous Website Traffic Data

We collect non-identifiable information about visits to our website, such as page views, browser type, and general usage patterns, including usage of our artificial intelligence utilities. This data helps us understand and improve website performance.

• Third-Party Services

We use trusted third-party providers to track: 

• Course Performance and  Behaviors: These services help us understand how participants engage with our educational programs and whether performance is consistent with our honor code and minimum requirements.
• Marketing Email Interactions: We track whether emails are opened, links are clicked, and other engagement metrics to improve communication.
• Sales Transactions: We utilize third parties to process payments.
• Assessments: We utilize a third party to complete risk personality assessments.

We do not directly collect personally identifiable information (PII) through our website. Other than data used to evaluate course performance, course and service purchases and subscriptions, and various assessments where you provide your data, we do not collect sensitive personal information.

We do not knowingly collect data on children under the age of 16. Our services are not directed to children under 13. We do not knowingly collect their data.

Data transferred for processing out of your jurisdiction is subject to the data protection practices of our third party providers.

3. How We Use Information

• To analyze website traffic and improve user experience.
• To evaluate and enhance the effectiveness of our courses.
• To ensure the integrity of our credentialing process.
• To provide you with assessment reports from data that you provide to us.
• To measure and improve the impact of our communications.

We process course performance data under legitimate interest to ensure credential integrity; we process payment data under contractual necessity.

4. Sharing of Information

We do not sell your personal information. We may share information with Service Providers (trusted partners who perform services on our behalf - e.g., hosting, analytics, payment processing), to meet Legal Requirements (when required by law, regulation, or legal process), as a result of Business Transfers (in the event of a merger, acquisition, or sale of assets). Data collected through third-party services is subject to their privacy policies. We encourage you to review the policies of these providers for more details. Here is a list of third-party services that have access to some data from your interactions with their platforms:

• Thinkific (our learning platform)
• ActiveCampaign (our marketing and CRM platform)
• Mixpanel (detailed user behavior for compliance with credential requirements and course performance)
• Zapier (low-code API between our third-party providers)
• Google Analytics (website traffic analysis)
• Stripe (transaction processing)
• QuickBooks (accounting and transaction processing)
• Wise (payments processing)
• Quaderno (sales tracking by region)
• LinkedIn (interaction with our company page and advertising)

5. Data Security

We take reasonable measures to protect the information collected, including encryption and secure storage practices. However, no method of transmission or storage is completely secure.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Choices

• You may opt out of marketing emails at any time by using the unsubscribe link provided in each message.
• You can manage cookies and tracking preferences through your browser settings.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

9. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information
• Restrict or object to certain processing activities
• Request a copy of your data in a portable format

Contact us at info@dcroi.org or via this webform and we will respond within 30 days.

If you are located in the European Economic Area, the United Kingdom, or California, you may have additional rights under applicable data protection laws.

We will not discriminate against you for exercising your privacy rights.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at info@dcroi.org